SHIPPING

SHIPPING & DELIVERY

TRACKING INFORMATION

All orders that require freight will be emailed tracking information once the parcel has been dispatched from the Natalie Rolt studio by our trusted postage partners; Star Track or DHL.

 

ESTIMATED DELIVERY AND COST

The production time frame is estimated in each product description. 

Please note, with an order of multiple items, the completion date will be based off the item with the longest production time frame.

Natalie Rolt offers complimentary delivery on all orders over $150 AUD. 

Express Shipping within Australia has a delivery time frame of 1-3 Business Days.  This service is $20AUD on orders under $150 AUD.

Express Shipping International has a delivery time frame of 4-8 Business Days.  This service is $40AUD on orders under $150 AUD.

 

SHIPPING DELAYS

All parcels are sent by our trusted postage partners; Star Track and DHL. Natalie Rolt is not liable for shipping delays that may incur via a postage third party.

In the case that an unforeseen postage delay occurs, the Natalie Rolt team will help to resolve the issue immediately with the customer and postage partner. 

Natalie Rolt is not liable for any lost or stolen parcel.

 

DUTIES, TAXES AND GST

All Natalie Rolt garments are inclusive of GST.

Please note international parcels may be subject to duties and taxes. This is dependent on the countries customs policy and payable by the customer.