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FAQ's

SHIPPING

Domestic shipping (within Australia): 1-3 business days - $20 fee

International shipping (outside of Australia): 4-8 business days - $40 fee

PAYMENT OPTIONS
- All major credit cards
- PayPal
- AfterPay
- ZipPay
- Gift card
FAST TRACK OPTIONS
All fast track options are approved and added to your order manually by the Natalie Rolt team. Please contact the studio directly to arrange this option.
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Option 1 - Halving the garments production time frame for a fee of $50.00AUD

Option 2 - Producing your garment to a specific date that is earlier than halving the normal production time frame for a fee of $100.00AUD

Please note that fast track options only speed up your garments production and not the postage time frame.
ALTERATIONS

The garments production time frame is stated within the products description. 

We offer strap and hem alterations for a fee of $30.00AUD for each service. We do not offer custom alterations to our designs.

All alterations are approved and added to your order manually by the Natalie Rolt team. Please contact the studio directly to arrange this option.

GIFT CARD
Gift cards are redeemable for Natalie Rolt garments only and have a 6 month expiry from the date of purchase. Gift cards are not redeemable for cash and cannot be used for other services inside the Natalie Rolt studio.
CAREERS
To express your interest please email a cover letter and resume to info@natalierolt.com
TAX & IMPORT DUTY
International orders may be subject to customs duty, import fee's and taxes - This is dependent on the countries customs policy and not payable by Natalie Rolt Pty Ltd.
CURRENCY
All pricing is shown in AUD. To change the currency please click the currency dropdown tab which is located at the top right of our site. All charges are inclusive of GST.