Shipping & Delivery
All orders that require freight will be emailed tracking information once the parcel has been dispatched from the Natalie Rolt studio by our trusted postage partners, Star Track or DHL.
The production time frame for made-to-order garments are estimated in each product description.
Please note, with an order of multiple items, the completion date will be based off the item with the longest production time frame.
Natalie Rolt offers complimentary delivery on all orders over $150 AUD.
Express Shipping within Australia has a delivery time frame of 1-3 Business Days. This service is $20AUD on orders under $150 AUD.
Express Shipping International has a delivery time frame of 4-8 Business Days. This service is $40AUD on orders under $150 AUD.
All parcels are sent by our trusted postage partners; Star Track and DHL.
Natalie Rolt is not liable for shipping delays that may incur via a postage third party. In the case that an unforeseen postage delay occurs, the Natalie Rolt team will help to resolve the issue immediately with the customer and postage partner. Natalie Rolt is not liable for any lost or stolen parcel.
All Natalie Rolt garments are inclusive of Australian GST. There is no GST charged on international orders. Natalie Rolt maintains price parity between domestic and international customers.
All garments are sold on a Delivery Duty unpaid basis. International parcels may be subject to local duties and taxes. It is the responsibility of the receiver to pay for this charge, not Natalie Rolt.