Shipping & Delivery
All orders that require freight will be emailed tracking information once the parcel has been dispatched from the Natalie Rolt studio by our trusted postage partners, Australia Post or DHL.
All parcels are sent by our trusted postage partners; Star Track and DHL.
Express Shipping within Australia has a delivery time frame of 1-3 Business Days from the date of dispatch. Natalie Rolt offers complimentary domestic delivery on all orders over $150 AUD. This service is $20AUD on orders under $150 AUD.
Express Shipping International has a delivery time frame of 4-8 Business Days. The cost of this service is dependent on the receiver country and is calculated at the checkout.
Natalie Rolt is not liable for shipping delays that may incur via a postage third party. In the case that an unforeseen postage delay occurs, the Natalie Rolt team will help to resolve the issue immediately with the customer and postage partner. Natalie Rolt is not liable for any lost or stolen parcel.
All Natalie Rolt garments are inclusive of Australian GST. There is no GST charged on international orders. Natalie Rolt maintains price parity between domestic and international customers.
All parcels are shipped on a Delivery Duty Paid basis. International parcels may be subject to local duties and taxes. These charges are calculated at the natalierolt.com checkout. It is the responsibility of the receiver to pay for this charge, not Natalie Rolt.