Receive Your Orders in Time for Christmas >
The holiday season is fast approaching. To ensure your newly loved pieces arrive in time for the 25th of December, please refer to the below cut off dates.
Collect from Studio:
Stock & Ready-To-Wear Items: 22nd of December 2020
10 Business Day Made-To-Order Items: 9th of December 2020
20 Business Day Made-To-Order Items: 25th of November 2020
Australia Wide Delivery:
Stock & Ready-To-Wear Items: 17th of December 2020
10 Business Day Made-To-Order Items: 3rd of December 2020
20 Business Day Made-To-Order Items: 19th of November 2020
Stock & Ready-to-Wear Items: 10th of December 2020
10 Business Day Made-To-Order Items: 26th of November 2020
20 Business Day Made-To-Order Items: 12th of November 2020
*Exceptions apply. Please note the exact production time frame in the product description.
Gifting Return Policy >
Purchasing a Gift?
In the case that your gift recipient is not completely happy with their Natalie Rolt piece, we gladly offer exchanges as well as credit notes that are valid for 12 months providing our Terms & Conditions are met.
The time frame to lodge a return is extended during the months of December & January to 30 days.
Holiday Opening Hours >
Boutique Opening Hours:
The Natalie Rolt boutique is closed over the Christmas period on the following days:
24.12.20 – 28.12.20
31.12.20 – 4.01.20
Production Opening Hours:
The Natalie Rolt Production Room is closed of the Christmas period on the following days:
24.12.10 – 3.01.20.
Please note, 14 business days will be added to the production time frame of all made-to-order pieces unfulfilled during this shut-down period.